Customer Reviews and Testimonials For JJ Taxis

Testimonials 4.1/5 based on 53 reviews

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JASON HOBSON

"My taxi was supposed to be with me at 07.50 . By 08.30 my taxi still didn't turn up . So I called another taxi service and used them . And that service cost me £50 . So I would like a full refund please as you didn't provide me with no driver . Plus I was also late for my appointment picking up my new car . Which made me late for my ferry and having to pay an extra £39 . "

ANDREW HEARD

"The company designated for the journey were not there & when I rang the contact number given they said they had no booking for me & gave me the number of another taxi company to use. It wasn't until I mentioned I had already pre-paid for the journey that they sent a car round for me."

ANDREW HEARD

PETER CUNNINGHAM

"Everything went smoothly"

DANIEL BAINES

"Overall the taxi journey and driver were fine. I was hugely disappointed that I had to pay over 100% more for the booking online and this was not made clear during the booking. I had to pay double! For other services where you book online the charge is small, but this was unacceptable. I will not be using the booking service again and will let my friends and colleagues know to avoid also. In future I will be booking directly with the taxi firm. "

CHRIS TODD

"Good service"

CHRIS TODD

"Good service"

LAUREN REEVES

"We cancelled the booking so unable to comment but the booking process was very easy"

FELICITY ROBERTSON

"Lovely drivers and on time. Thank you."

SARAH LINK

"we phoned to request an earlier pickup, company very courteous to come earlier. many thanks"

LUCY HUMPHREYS

"Good "

PAUL HEWISH

"Driver was 40 minutes late and no refund was offered Please advise"

SANDRA BELLAMY

"Excellent service"

CHARLOTTE FIRTH

"Good"

BARBARA VANSTEENBRUGGE

"The vehicle had enough seats, but 2 seats were not very comfortable and opposite the driving direction, which is not very pleasant. "

ANNETTE TETLAW

"Expensive for the journey length but ok"

JOHN PACHECO

"Really good service as always. Thanks"

PAUL SMYTH

"Efficient and friendly, thanks"

DAN DACEY

"arly on pick up, n late] and was happy to wait. Driver on collection a few minutes late but not a problem."

CELINE GONZALEZ

" .."

CAROLINE TIMMINS

"Complaint logged with your customer service department already. You clearly don’t care about customer care when things go wrong. Very disappointed customer, would not recommend this company. "

JAMES HARPER

"ABC "

GRACE TAYLOR

"👍"

WENDY CHALKLEY

"The taxi didn’t arrive & so we had to go with another cab that was there. Could you please arrange a refund or credit for the cost of the cab."

PAUL INGALLS

"The driver left us at the wrong hotel. We had to pay another taxi an additional 27 pounds to get to the correct hotel"

KAREN COOPER

"Punctual and very good value"

NANCY REID

"Thank you. Taxi was punctual and waited for me."

ANNA BROWN

"Taxi did not arrive and I would have missed my coach if I hadn't phoned. My confirmation said 10.15 but the taxi co had 3pm. This was the first part of a 40hour trip to New Zealand and it made it very stressful."

MARTYN JELLEY

"Excellent service and time keeping..thanks."

SHELLII STONE

"The driver Stuart was so lovely to me this morning, I would have him drive me everywhere if I could :)"

MATT CLIFTON

"Faultless service from JJs - good communication beforehand too to clarify what I needed for my young son travelling with me. Was ready and waiting at the station even though my train was late getting in. Friendly and quick! "

ASHLEY GREENWOOD

"you charged twice what it cost when i was watching the drivers meter disgusting "

GERALD HENRY

"The journey never took place. It was cancelled over the telephone on 13th September 2017 and I was advised a full refund would be made via my credit card. I have no record of any refund. Please advise status of refund. Gerald Henry"

JOHN DUDDIGAN

"Very Poor. Nominated Taxi did not turn up as knew nothing about booking. We had to make other arrangements. Full refund is to be made back to my Debit Card or legal action will be taken. I will not recommend your service to anyone. My Bank is trying to get my money back . An Annoyed J Duddigan"

JILL LARMER

"Awesome. On time, helpful chatty driver and a great ambassador for Folkestone."

JENNY ALLEN

"Excellent"

SALLY PALMER

"Fantastic, thank you - driver very cheerful despite the very early hour!"

JULIE GEORGE

"Excellent service, highly recommended"

DAVID PUGSON

"Drivers were on time, if not early and the journeys were all very good"

"Great and kind driver, wish him all the best...guy from Turkey with great Mercedes E Class...friendly and professional... Thanks a lot!!!"

MARK HINTON

"Please quote for 80 person coach hire plus driver for a sports trip to Wimereux France Saturday 10th September to Sunday 11th September 2016"

KEVIN REED

"The trip to the venue was great apart from the driver asking for payment when I had already pre paid online after booking. The return journey was terrible for us as a family. The taxi was booked for 22:30 and didn't arrive. I contacted the taxi firm who said the booking was for 23:30 I finally got it sorted and the taxi arrived 20 minutes late so we missed the last train home. The 1st taxi drove off so I called the taxi firm and told the taxi firm how disgusted I was and after some negotiation and having to email them my confirmation of times which I shouldn't of had to do they finally agreed to drive myself , partner and 2 under 2 yr olds home .after standing at the station in the cold at 11pm and having to get are 2 young children in and out of different transport.I'm not happy I'm absolutely disgusted."

FRAN

"Simplicity itself, couldn't be easier and being able to pay up front with a choice of credit or debit card is brilliant. Thanks"

EDDIE WATTENBACH

"Good to be able to book on-line and pay with a credit card"

PETER DORMAN

"An easy to use service with competitive prices -- will update after the journey."

LORNA WILKS

"Hi, We're the owners of Rooms at the Winery, (Bed and Breakfast) at Terlingham Vineyard. As you enter through the Terlingham Gates, the B&B is on your left. We will be using you as our preferred taxi service for our guests."

KAITLYN BOYAJIAN

"Our driver was great! He was early both in picking us up from the train station as well as coming earlier after we called and moved up our pick up time. We truly appreciated this and would definitely recommend this service to others. Thank you!"

LORNA WILKS

"fantastic to be able to book on line."

JANET REYNOLDS

"Liked the ability to book and pay on-line, and the service provided in respect of the booking was excellent. Just unfortunate that the driver was late and I had to ring to check he was on his way."

CHARLES DEVINE

"Online payment and booking system is awful. It took my money but didn't book my taxi. It took several phone conversations and a 25 minute wait to sort out. Staff were helpful and apologetic but my experience was not a good one. My advice, if you are going to use them, book over the phone, don't use their online service. "

MR D TODD

"Everything went as planned."

JAMES BALL-REEDER

"CV2 does not explain caed verification made it a pain to then go back and fill in everyone else use Security code."

A. CAYGILL

"So far, delighted!"

FRAN

"Simplicity itself, couldn't be easier and being able to pay up front with a choice of credit or debit card is brilliant. Thanks"

EDDIE WATTENBACH

"Good to be able to book on-line and pay with a credit card"

PETER DORMAN

"An easy to use service with competitive prices -- will update after the journey."

LORNA WILKS

"fantastic to be able to book on line."

JAMES BALL-REEDER

"CV2 does not explain caed verification made it a pain to then go back and fill in everyone else use Security code."

A. CAYGILL

"So far, delighted!"

JASON HOBSON

ANDREW HEARD

PETER CUNNINGHAM

"Everything went smoothly"

DANIEL BAINES

CHRIS TODD

"Good service"

CHRIS TODD

"Good service"

LAUREN REEVES

"We cancelled the booking so unable to comment but the booking process was very easy"

FELICITY ROBERTSON

"Lovely drivers and on time. Thank you."

SARAH LINK

"we phoned to request an earlier pickup, company very courteous to come earlier. many thanks"

LUCY HUMPHREYS

"Good "

PAUL HEWISH

"Driver was 40 minutes late and no refund was offered Please advise"

SANDRA BELLAMY

"Excellent service"

CHARLOTTE FIRTH

"Good"

BARBARA VANSTEENBRUGGE

"The vehicle had enough seats, but 2 seats were not very comfortable and opposite the driving direction, which is not very pleasant. "

ANNETTE TETLAW

"Expensive for the journey length but ok"

JOHN PACHECO

"Really good service as always. Thanks"

PAUL SMYTH

"Efficient and friendly, thanks"

DAN DACEY

"arly on pick up, n late] and was happy to wait. Driver on collection a few minutes late but not a problem."

CELINE GONZALEZ

" .."

CAROLINE TIMMINS

"Complaint logged with your customer service department already. You clearly don’t care about customer care when things go wrong. Very disappointed customer, would not recommend this company. "

JAMES HARPER

"ABC "

GRACE TAYLOR

"👍"

WENDY CHALKLEY

"The taxi didn’t arrive & so we had to go with another cab that was there. Could you please arrange a refund or credit for the cost of the cab."

PAUL INGALLS

"The driver left us at the wrong hotel. We had to pay another taxi an additional 27 pounds to get to the correct hotel"

KAREN COOPER

"Punctual and very good value"

NANCY REID

"Thank you. Taxi was punctual and waited for me."

ANNA BROWN

MARTYN JELLEY

"Excellent service and time keeping..thanks."

MATT CLIFTON

ASHLEY GREENWOOD

"you charged twice what it cost when i was watching the drivers meter disgusting "

GERALD HENRY

JOHN DUDDIGAN

JILL LARMER

"Awesome. On time, helpful chatty driver and a great ambassador for Folkestone."

JENNY ALLEN

"Excellent"

SALLY PALMER

"Fantastic, thank you - driver very cheerful despite the very early hour!"

JULIE GEORGE

"Excellent service, highly recommended"

DAVID PUGSON

"Drivers were on time, if not early and the journeys were all very good"

"Great and kind driver, wish him all the best...guy from Turkey with great Mercedes E Class...friendly and professional... Thanks a lot!!!"

KEVIN REED

KAITLYN BOYAJIAN

JANET REYNOLDS

"Liked the ability to book and pay on-line, and the service provided in respect of the booking was excellent. Just unfortunate that the driver was late and I had to ring to check he was on his way."

CHARLES DEVINE

MR D TODD

"Everything went as planned."

SHELLII STONE

"The driver Stuart was so lovely to me this morning, I would have him drive me everywhere if I could :)"

MARK HINTON

"Please quote for 80 person coach hire plus driver for a sports trip to Wimereux France Saturday 10th September to Sunday 11th September 2016"

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What our customers say

Testimonials 4.1/5 based on 53 reviews