"We cancelled the booking so unable to comment but the booking process was very easy"
"Lovely drivers and on time. Thank you."
"we phoned to request an earlier pickup, company very courteous to come earlier. many thanks"
"Driver was 40 minutes late and no refund was offered
Please advise"
"The vehicle had enough seats, but 2 seats were not very comfortable and opposite the driving direction, which is not very pleasant. "
"Expensive for the journey length but ok"
"Really good service as always. Thanks"
"Efficient and friendly, thanks"
"arly on pick up, n late] and was happy to wait. Driver on collection a few minutes late but not a problem."
"Complaint logged with your customer service department already. You clearly don’t care about customer care when things go wrong. Very disappointed customer, would not recommend this company. "
"The taxi didn’t arrive & so we had to go with another cab that was there. Could you please arrange a refund or credit for the cost of the cab."
"The driver left us at the wrong hotel. We had to pay another taxi an additional 27 pounds to get to the correct hotel"
"Punctual and very good value"
"Thank you. Taxi was punctual and waited for me."
"Taxi did not arrive and I would have missed my coach if I hadn't phoned. My confirmation said 10.15 but the taxi co had 3pm. This was the first part of a 40hour trip to New Zealand and it made it very stressful."
"Excellent service and time keeping..thanks."
"The driver Stuart was so lovely to me this morning, I would have him drive me everywhere if I could :)"
"Faultless service from JJs - good communication beforehand too to clarify what I needed for my young son travelling with me. Was ready and waiting at the station even though my train was late getting in. Friendly and quick! "
"you charged twice what it cost when i was watching the drivers meter disgusting
"
"The journey never took place. It was cancelled over the telephone on 13th September 2017 and I was advised a full refund would be made via my credit card.
I have no record of any refund.
Please advise status of refund.
Gerald Henry"
"Very Poor.
Nominated Taxi did not turn up as knew nothing about booking. We had to make other arrangements.
Full refund is to be made back to my Debit Card or legal action will be taken.
I will not recommend your service to anyone.
My Bank is trying to get my money back .
An Annoyed
J Duddigan"
"Awesome. On time, helpful chatty driver and a great ambassador for Folkestone."
"Fantastic, thank you - driver very cheerful despite the very early hour!"
"Excellent service, highly recommended"
"Drivers were on time, if not early and the journeys were all very good"
"Great and kind driver, wish him all the best...guy from Turkey with great Mercedes E Class...friendly and professional... Thanks a lot!!!"
"Please quote for 80 person coach hire plus driver for a sports trip to Wimereux France Saturday 10th September to Sunday 11th September 2016"
"The trip to the venue was great apart from the driver asking for payment when I had already pre paid online after booking. The return journey was terrible for us as a family. The taxi was booked for 22:30 and didn't arrive. I contacted the taxi firm who said the booking was for 23:30 I finally got it sorted and the taxi arrived 20 minutes late so we missed the last train home. The 1st taxi drove off so I called the taxi firm and told the taxi firm how disgusted I was and after some negotiation and having to email them my confirmation of times which I shouldn't of had to do they finally agreed to drive myself , partner and 2 under 2 yr olds home .after standing at the station in the cold at 11pm and having to get are 2 young children in and out of different transport.I'm not happy I'm absolutely disgusted."
"Simplicity itself, couldn't be easier and being able to pay up front with a choice of credit or debit card is brilliant. Thanks"
"Good to be able to book on-line and pay with a credit card"
"An easy to use service with competitive prices -- will update after the journey."
"Hi, We're the owners of Rooms at the Winery, (Bed and Breakfast) at Terlingham Vineyard. As you enter through the Terlingham Gates, the B&B is on your left. We will be using you as our preferred taxi service for our guests."
"Our driver was great! He was early both in picking us up from the train station as well as coming earlier after we called and moved up our pick up time. We truly appreciated this and would definitely recommend this service to others. Thank you!"
"fantastic to be able to book on line."
"Liked the ability to book and pay on-line, and the service provided in respect of the booking was excellent. Just unfortunate that the driver was late and I had to ring to check he was on his way."
"Online payment and booking system is awful. It took my money but didn't book my taxi. It took several phone conversations and a 25 minute wait to sort out. Staff were helpful and apologetic but my experience was not a good one.
My advice, if you are going to use them, book over the phone, don't use their online service. "
"Everything went as planned."
"CV2 does not explain caed verification made it a pain to then go back and fill in everyone else use Security code."
"Simplicity itself, couldn't be easier and being able to pay up front with a choice of credit or debit card is brilliant. Thanks"
"Good to be able to book on-line and pay with a credit card"
"An easy to use service with competitive prices -- will update after the journey."
"Hi, We're the owners of Rooms at the Winery, (Bed and Breakfast) at Terlingham Vineyard. As you enter through the Terlingham Gates, the B&B is on your left. We will be using you as our preferred taxi service for our guests."
"fantastic to be able to book on line."
"CV2 does not explain caed verification made it a pain to then go back and fill in everyone else use Security code."
"We cancelled the booking so unable to comment but the booking process was very easy"
"Lovely drivers and on time. Thank you."
"we phoned to request an earlier pickup, company very courteous to come earlier. many thanks"
"Driver was 40 minutes late and no refund was offered
Please advise"
"The vehicle had enough seats, but 2 seats were not very comfortable and opposite the driving direction, which is not very pleasant. "
"Expensive for the journey length but ok"
"Really good service as always. Thanks"
"Efficient and friendly, thanks"
"arly on pick up, n late] and was happy to wait. Driver on collection a few minutes late but not a problem."
"Complaint logged with your customer service department already. You clearly don’t care about customer care when things go wrong. Very disappointed customer, would not recommend this company. "
"The taxi didn’t arrive & so we had to go with another cab that was there. Could you please arrange a refund or credit for the cost of the cab."
"The driver left us at the wrong hotel. We had to pay another taxi an additional 27 pounds to get to the correct hotel"
"Punctual and very good value"
"Thank you. Taxi was punctual and waited for me."
"Taxi did not arrive and I would have missed my coach if I hadn't phoned. My confirmation said 10.15 but the taxi co had 3pm. This was the first part of a 40hour trip to New Zealand and it made it very stressful."
"Excellent service and time keeping..thanks."
"Faultless service from JJs - good communication beforehand too to clarify what I needed for my young son travelling with me. Was ready and waiting at the station even though my train was late getting in. Friendly and quick! "
"you charged twice what it cost when i was watching the drivers meter disgusting
"
"The journey never took place. It was cancelled over the telephone on 13th September 2017 and I was advised a full refund would be made via my credit card.
I have no record of any refund.
Please advise status of refund.
Gerald Henry"
"Very Poor.
Nominated Taxi did not turn up as knew nothing about booking. We had to make other arrangements.
Full refund is to be made back to my Debit Card or legal action will be taken.
I will not recommend your service to anyone.
My Bank is trying to get my money back .
An Annoyed
J Duddigan"
"Awesome. On time, helpful chatty driver and a great ambassador for Folkestone."
"Fantastic, thank you - driver very cheerful despite the very early hour!"
"Excellent service, highly recommended"
"Drivers were on time, if not early and the journeys were all very good"
"Great and kind driver, wish him all the best...guy from Turkey with great Mercedes E Class...friendly and professional... Thanks a lot!!!"
"The trip to the venue was great apart from the driver asking for payment when I had already pre paid online after booking. The return journey was terrible for us as a family. The taxi was booked for 22:30 and didn't arrive. I contacted the taxi firm who said the booking was for 23:30 I finally got it sorted and the taxi arrived 20 minutes late so we missed the last train home. The 1st taxi drove off so I called the taxi firm and told the taxi firm how disgusted I was and after some negotiation and having to email them my confirmation of times which I shouldn't of had to do they finally agreed to drive myself , partner and 2 under 2 yr olds home .after standing at the station in the cold at 11pm and having to get are 2 young children in and out of different transport.I'm not happy I'm absolutely disgusted."
"Our driver was great! He was early both in picking us up from the train station as well as coming earlier after we called and moved up our pick up time. We truly appreciated this and would definitely recommend this service to others. Thank you!"
"Liked the ability to book and pay on-line, and the service provided in respect of the booking was excellent. Just unfortunate that the driver was late and I had to ring to check he was on his way."
"Online payment and booking system is awful. It took my money but didn't book my taxi. It took several phone conversations and a 25 minute wait to sort out. Staff were helpful and apologetic but my experience was not a good one.
My advice, if you are going to use them, book over the phone, don't use their online service. "
"Everything went as planned."
"The driver Stuart was so lovely to me this morning, I would have him drive me everywhere if I could :)"
"Please quote for 80 person coach hire plus driver for a sports trip to Wimereux France Saturday 10th September to Sunday 11th September 2016"
